Hescominsoon June 25, 2008 General 0
I have a new client that’s a result of a referral who has a 5 year old dell machine that took a power hit and toasted the hard drive. After replacing the hard drive it turns out their xp cd is also bad. After talking with the owners it turns out literally all they do is online banking, mail through yahoo and others online companies, and web surfing. So instead of them having to pay me 4 hours for a windows reload they pay me 1 hour for a kubuntu install. The machine goes back tomorrow and that old celey 1.1 ghz machine gets a new lease on life and they save nearly $125 in consultation fees. Why would I do this? Customer service.